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1 ALL: System Requirements for Pearson Digital Learning products

Click the link to download the System Requirements document for a product. ELLis Academic System Requirements ELLis Essentials System Requirements GradPoint System Requirements NovaNET System Requirements NovaNET Courseware, NovaNET Advance, NovaNET Bridge,…

2 ELLAC 3.3: Can ELLis Academic be installed in a virtual environment?

ELLis Academic 3.3 has not undergone any formal testing in a virtual environment. However, as long as the virtual machines emulate supported operating systems and the client machines use unique user profiles, Pearson is not aware of any reasons why it would…

3 ELLAC 3.3: Cannot complete Intro Grammar page

On learning page 7 of 11 in the Grammar Skill of Intro Unit 7 Lesson 5, neither of the two "drag and drop" answers are accepted into the "drag and drop" blanks. The .xml file used for this grammar page has spaces missing from the "correct answers" section,…

4 ELLAC 3.3: Cannot Create a Student or Delete a Class

When logged in to Academic 3.3 Instructor Utilities, new students cannot be created and existing classes cannot be deleted. The path to the student records in one or both of the "ellis.conf" files is incorrect. Solution To correct these files: Locate the…

5 ELLAC 3.3: ELLis Academic error EL032

When launching any of the ELLis Academic modules (Basics, Intro, Middle Mastery, etc.), the error EL032 is displayed, giving the number of days before licensing will no longer be valid. This number is normally 5 or less (including 0), but in some cases is…

6 ELLAC 5.x: How do I get the updated local media files?

To update the local media server with new Flash content files: Download the local_media_flash_update.zip file listed at the bottom of this article. Unzip the files, noting the unzip location. Browse to the unzip location, select the flash folder and press…

7 ELLAC 5.x: Section to assign school to instructor is missing

When a Site Administrator creates a new Instructor in ELLis Academic 5.x, a section at the bottom of the screen lists the available schools at the site. Any or all of these schools can be assigned to the Instructor. However, once the Instructor is created,…

8 ELLAC: - What is the difference between Native Language Help and Native Language Guide?

Native Language Help The Native Language Help files launch separate instructional windows based on the type of page the user is on. These dialogs contain several audio clips in the native language of the user who is logged in, which explain how the given…

9 ELLAC: 2.1 - Error DSS1-102 and LCRYPKYD ERROR Combination

NOTE: This is current for ELLis Business only. The Academic version this applies to is no longer supported. Two things may cause this issue: Cause 1 The Error DSS1-102 is happening because the security program has not been initialized. To initialize the security…

10 ELLAC: 2.1 - Error: DSS1-102

NOTE: This is current for ELLis Business only. The version of Academic this applies to is no longer supported. This error occurs when the security for the program has not been initialized. This must be done after installing each of the modules. To initialize…