The VMware View VDI platform can support both SuccessMaker 3.x and Waterford 4.4. When using the VMware View 4.5 software, both applications can be used in the View environment. See the attached document for the full deployment and technical considerations…

Backup Overview Some important facts to remember about backups: UserData and Database must be taken at the same time. UserData is stored on the application server. Database is stored on the database server. SuccessMaker Backups Scripts For the manual steps…

When accessing the home page of SuccessMaker or logging in, this error can occur for the following reasons, depending on the product version. SM2 The SM-related Tomcat service may not have had enough time to properly start, depending on the performance of…

Recommended Flash version: Operating System Browser Version Flash Version Macintosh (Mac) Safari 5.1.x 11.2.202.233 Mac Safari 5.0.5 10.3.183.10 Windows Internet Explorer (IE) 11.2.202.233 Symptoms of Flash issues: Safari 5.1 and Flash 10.2.x or 10.3.x -…

In SuccessMaker (SM), it is possible to bulk upload a student roster into the system. SM refers to this functionality as File Import. To perform a File Import: Log in with a System Administrator account. Change the organization to the school where students…

Issue After completing an installation of SuccessMaker on a Windows 2008 server, the login screen is not accessible. When the browser tries to load Java, it locks up. Instead of failing with an error message, the browser forces you to end task in Explorer.…

The password attached to the Windows Postgres account may have been changed. Before you perform the following steps, contact the District IT person who manages system passwords to discover any security policy that forces a regular password change. To set…

The terms "Worksheets" and "Print Partners" are often used interchangably to descibe additional subject matter handouts. The print partners or worksheets are only available for reading courses. To access Print Partners in SuccessMaker: Login to the teacher…

Click the link to download the System Requirements document for a product. ELLis Academic System Requirements ELLis Essentials System Requirements GradPoint System Requirements NovaNET System Requirements NovaNET Courseware, NovaNET Advance, NovaNET Bridge,…

If this message appears, all available licenses are currently in use. To verify that a license key has been added to the system and determine the total number of licenses: Log in to SuccessMaker as the System Administrator. In the menu at the top, click Licenses.…